Rent & CAM in a Changing Landscape: Technology, AI, and Experience

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Why Rent & CAM Matter

Rent and Common Area Maintenance (CAM) expenses represent a significant and recurring cost for organizations with leased real estate portfolios. While these charges are expected, the way they are calculated, allocated and billed is governed by detailed lease language and supporting documentation that can vary by location and year.

As portfolios grow, the challenge extends beyond reviewing a single reconciliation. It becomes about maintaining consistency, accuracy, and visibility across locations and over time. Even small errors in dates, calculations, or interpretations can quietly compound, creating missed savings opportunities and unnecessary financial exposure.

This is why the way Rent & CAM are managed and the tools and expertise behind that process play a direct role in protecting costs and identifying savings.

 

The Evolution of Rent & CAM Reviews: From Manual to Technology-Enabled

Traditionally, Rent and CAM reviews were highly manual. Paper files, disconnected spreadsheets, and time-intensive calculations made it difficult to track historical data or apply a consistent review approach across portfolios.

Technology has significantly improved this process by introducing structure, efficiency, and greater visibility.

How Technology Improved the Process

  • Better organization and accessibility of lease documents and supporting records
  • Simplified calculations, reducing the risk of manual errors
  • Faster verification of tax details through government websites, reducing dependency on landlord response timelines
  • Centralized storage of complete location histories for long-term reference
  • Quick access to required data without navigating multiple files
  • More efficient reporting across large portfolios and multiple locations

These advancements help teams work faster and with greater consistency. However, efficiency alone does not guarantee accuracy or savings.

Where AI Fits Today and Where It Does Not

AI has recently entered the Rent & CAM process, primarily as a way to accelerate data handling.

AI can quickly abstract key Rent and CAM data, particularly dates and dollar values, from lengthy lease documents and reconciliation statements. This reduces the time spent reviewing documents and allows teams to focus earlier on analysis.

However, in Rent and CAM, the objective is not to balance numbers. The objective is to confirm whether charges have been billed correctly, in accordance with the lease.

In some cases, AI may miss certain details due to technical limitations and higher-accuracy solutions often require additional investment. For this reason, human expertise remains essential to review and validate extracted data before it is relied upon for savings decisions.

Technology, AI, and Expertise: A Balanced Approach to Savings

The most effective Rent & CAM programs recognize that no single tool solves the problem. Meaningful savings come from combining the right capabilities.

ComponentHow It Supports Rent & CAM
TechnologyOrganizes documents, improves consistency, and supports portfolio-level efficiency
AIAccelerates data extraction and reduces time spent reviewing lengthy documents
Human ExpertiseInterprets lease language, validates accuracy, and applies judgment to identify real savings

This balance ensures the process is not only faster, but also accurate, defensible, and aligned with lease obligations creating a stronger foundation for savings.

The Role of Human Expertise

Experienced lease administrators bring context that tools alone cannot provide. At Mohr, Rent & CAM reviews are supported by a structured, location-level methodology that captures the whole lease, Rent, and CAM history.

This approach allows prior discrepancies, such as overcharges in earlier years, to be tracked and addressed in future periods. It ensures that savings opportunities are identified through informed lease interpretation and historical understanding, not just extracted data.

Technology and AI support the process, but expertise determines how effectively those tools are used to deliver results.

How Mohr Partners Helps

Mohr Partners combines experienced lease administration professionals with proven processes and technology to support accurate and efficient Rent & CAM reviews. This balanced approach helps organizations gain clearer visibility into lease obligations, reduce risk, and identify savings opportunities with confidence.

If you’re looking to strengthen your Rent and CAM review process, improve accuracy across locations, or gain better clarity into ongoing lease costs, Mohr Partners is here to provide the experience and support your team needs.

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