Regis & Mohr Partners: Centralized Systems & Enhanced Portfolio Oversight

Regis Corporation International brand of Salons, specializing in hairdressing, haircare & beauty, delivering exceptional service to clients on each visit for 60+ years with 5,563 franchised and 276 company-owned salons.

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Regis lacked a centralized system for managing its extensive real estate records, making it difficult to track and manage its portfolio effectively.
There was limited access to property records for locations where leases existed directly between landlords and franchisees, creating information gaps.
Legal documents were stored across multiple physical and electronic locations, leading to inefficiencies, potential data inaccuracies, and compliance risks

Mohr Partners addressed these challenges by implementing Lucernex, an advanced lease administration and real estate management platform, and followed a structured approach:

Consolidated data from various sources, including Excel sheets, lease agreements, and franchisee documentation.
Organized and integrated all existing data into Lucernex, ensuring robust cross-referencing to minimize inconsistencies and errors.
Developed and finalized an abstract checklist in collaboration with all stakeholders, ensuring alignment and clarity for the process.
Abstracted a minimum of three agreements per location completing over 5000+ abstracts
• Lease agreements between the landlord and Regis.
• Sublease agreements between Regis and franchisees.
• Franchise agreements.
Utilized Lucernex’s workflow tracking functionality to keep all stakeholders, including Regis and franchisees, informed of the abstraction process in real time..

Regis now has comprehensive visibility into its entire real estate portfolio, providing a single source of truth for all stakeholders.
Both Regis and its franchisees can leverage the centralized information to make more informed real estate decisions, from lease renewals to new site selection.
Lucernex’s robust features facilitated smooth communication between Regis, franchisees, and landlords, improving efficiency and transparency.
Mohr Partners continues to support Regis by assisting select franchisees with invoice management and CAM reconciliations, ensuring ongoing operational success.

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Regis & Mohr Partners: Centralized Systems & Enhanced Portfolio Oversight

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